FQA

Here are answers to some of the most commonly asked questions. If you don’t find what you’re looking for, feel free to reach out to us directly!

1. What are your store hours?

Our store is open from 10:00 AM to 7:00 PM, Monday to Saturday. We are closed on Sundays and public holidays.

2. Do you offer online shopping?

Yes, we do! You can browse our latest collections and shop online directly from our website. For any assistance with your online order, feel free to contact us.

3. How can I place an order?

To place an order, simply visit our online store, choose the items you’d like to purchase, and follow the checkout process. We accept a variety of payment methods for your convenience.

4. What are your shipping options?

We offer both local and international shipping. Delivery times may vary depending on your location. For more detailed shipping information, please refer to our Shipping Policy page.

5. Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of purchase, provided the items are in their original condition with tags attached. Please refer to our Return & Exchange Policy for full details.

6. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online.

7. Do you offer gift cards?

Yes, we offer gift cards in various denominations. Gift cards can be purchased in-store or online.

8. How can I contact customer service?

You can reach our customer service team by phone at +852 2716 1638, or via email at [email protected]. We are happy to assist you!

9. Do you offer styling advice?

Yes! Our team is happy to provide styling advice and help you select outfits that suit your personal style. Feel free to visit us in-store, or contact us for virtual styling suggestions.